Apparently Ned's is Still Getting Used to this Whole "Internet" Thing


On Friday when I went to Berkeley and swore, I tried to get a frame for my law school diploma. So did everyone else, apparently, since there were none to be found. On Saturday I went to the website for Ned's Bookstore and ordered one up online, since engaging in commercial transactions over the Internet is apparently the new big thing. The price was $139, the size was wrong, but I was willing to deal with it.

I received an e-mail from Ned's that same day telling me that the order would be processed within one business day, and that a second e-mail would be sent at that time confirming the order. Four business days later I hadn't heard anything, and my credit card hadn't been charged, so I replied to the e-mail and asked whether I was getting my frame or not.

A few hours later I received the following e-mail from someone at Ned's identified only as "KAP 110":

"Maybe ask Llyod[sic] about this?"

This intrigued me. Who the hell was Lloyd? And besides that, who the hell was Lloyd? I replied forthwith asking: "Who's Lloyd?" I half-expected (and hoped) I'd get a response along the lines of "Come on, you know, Lloyd. Tall guy, wears glasses. You seen him around."

But the mystery was soon solved, for an hour or so later I received a call on the telephone (a technological advancement that Ned's seems to be more comfortable with) from a man identifying himself as "Lloyd over at Ned's." He told me that my frame would be sent today. Hooray! Frame!

He followed up with "Only problem is, I don't know where you got that $139 price. We been sellin' 'em at $149 for a while." Not knowing how to approach the task of explaining his own website to him, and lacking the energy to bust out some UCC provisions entitling me to the lower price, I accepted the ten-dollar ding and hung up with him.

And if my predictions are correct, in a few days I should be the proud owner of a Haas School of Business diploma frame.


Haas? Like the Avacado?

Haas, like the Moose.

Under Revised 2-204(4)(b), a contract may be formed by interaction of an electronic agent and an individual acting on the individual's own behalf or for another person. The seller can be bound by a customer order even in the absence of human intervention or human "intent".


(Just had my K final on Tuesday... Brain still oozing UCC...)

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This page contains a single entry by hb published on December 15, 2005 4:25 PM.

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