Firefox Problems


I've tried my dangedest to be a good Firefox user. But here are some other reasons why I should go back to IE:

(1) does not work on Firefox -- I just get a blank screen.

(2) The pull-down menus on the MySpace school search do not work on Firefox -- when I click on the little arrow, I just get an empty box. No graduation years at all.

(3) None of the buttons on Yahoo! Mail work on Firefox -- not [Reply], not [Delete], not even [Spam].

I know it isn't a question of having the right version of Firefox, since I have the latest version. It may have something to do with the settings, but I can't find anything to change that would seem to make things less terrible. It may very well have something to do with my odious VAIO, since I don't have these problems when using Firefox on the new HP that Meli and I just bought. Whatever the problem is, it doesn't seem to be amenable to an easy solution other than switching back to Internet Explorer. If that makes me lame, then I guess I'm just a big lame.


I am too lazy to find it, but there is a Firefox plugin (shit, there are probably several) that let you right click and choose "open link in IE"

So you can do most of your browsing in FF, and pop over to IE without much hassle.

Citibank, well, I guess you are stuck, but MySpace and Yahoo Mail? GOD IS GIVING YOU A HINT AND HE HAS YOUR BEST INTERESTS AT HEART

In a rare moment, I'll have to agree with Zack. At least about the myspace.

Try the IE Tab extension for Firefox. It will open an embedded IE instance inside of a Firefox's too cool. Also, you can configure it to automatically do this for certain sites. So, when you go to citibank, Firefox will automatically load the page in an IE Tab. I'm pretty sure Yahoo should work though since they've committed to making their entire site Firefox compatible. There are some troubleshooting steps you can try here:

Firefox standard diagnostic

Matt: do you have any extensions already installed?

If you do, what are they?

If you don't have any extensions installed, some settings you might want to examine (I'm not going to type out all the possible successful settings that could be used):
1. Tools > Options > Content (specifically anything related to javascript)
2. Tools > Options > Tabs

That's weird. I use the Citibank website with Firefox all the time.

Well, er, all those things work just fine for me on Firefox. And I use Firefox on an iBook; in theory, it should be a double whammy. But it all checks out just fine.

you should get a mac and use safari.

Matt: did you get this fixed?

I'm pretty sure he just needs to clear his browser cache. That's step #2 in the standard diagnostic link I posted above.

also, Firefox rules over Safari

I was out of town all weekend, so I'll try to fix it this week. Thanks for the tips. I'll let you know what happens.

I uninstalled and reinstalled it, and that fixed everything. Of course, I lost all my stored usernames and passwords, so now I can't get onto You Tube. It's allllllways something.

Well, I just got off the phone with Citicorp about the Firefox not working. They have currently "BLOCKED" all browsers except IE. Bad move -- it makes it hard for me to pay my bill, which I did last month using Firefox.

I esclated to a customer service supervisor and she esclated the issue of Firefox not working to the IT group. She thanked me for taking teh extra time and was very clear that citicorp is trying to decide whether to support other browsers or not. She indicated that it would depend upon how much customer feedback they received.

So, If you are a citicorp customer and ever want to use firefox on their web site, NOW is the time to call and let them know -- you must esclate -- the regular Customer Service people do not know what do do with the information, other than to place it on your contact log.

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This page contains a single entry by hb published on May 4, 2006 10:49 PM.

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